Privacy Policy
Your privacy matters deeply to us. This comprehensive policy explains how CurrentPulseSurge protects and handles your personal information when you interact with our UI/UX design services.
Effective Date: January 15, 2025
Information We Collect
Personal Information
- Full name and professional title
- Email address and phone number
- Company name and business address
- Project requirements and design preferences
- Payment and billing information
Technical Information
- IP address and browser information
- Device type and operating system
- Website usage patterns and preferences
- Cookies and similar tracking technologies
- Communication records and project files
We collect this information when you contact us, request quotes, participate in consultations, or use our website services. All data collection happens transparently, and we never gather information without your knowledge or consent.
How We Use Your Information
Primary Uses
Your information helps us deliver exceptional UI/UX design services tailored to your specific needs. We use your data to communicate about projects, provide design consultations, process payments, and maintain our professional relationship.
We analyze website usage patterns to improve our services and user experience. This includes understanding which design approaches resonate most with clients and optimizing our consultation process.
Your contact information allows us to send project updates, design recommendations, and occasionally share relevant industry insights that might benefit your business. We never use your information for unrelated marketing purposes.
Data Storage and Security
We store your information on secure servers located in Thailand, ensuring compliance with local data protection regulations. Our security measures include encrypted data transmission, secure backup systems, and regular security audits.
Security Measures
- SSL encryption for all data transmission
- Regular security updates and system monitoring
- Access controls limiting staff data access
- Secure backup systems with encryption
- Regular security training for our team
Project files and design assets are stored securely and backed up regularly. We maintain these files for the duration of our professional relationship and for reasonable periods afterward to support any future needs or questions.
Your Rights and Choices
You have significant control over your personal information. Under Thai data protection laws and our commitment to privacy, you can exercise several important rights regarding your data.
Access and Control
- Request copies of your personal data
- Update or correct any inaccurate information
- Delete your data when legally permissible
- Restrict how we process your information
Communication Preferences
- Opt out of marketing communications
- Choose your preferred contact methods
- Set frequency preferences for updates
- Request information in specific formats
To exercise these rights, simply contact us using the information provided below. We'll respond to your request within 30 days and work with you to ensure your privacy preferences are respected.
Sharing and Third Parties
We work with carefully selected third-party services to deliver our UI/UX design services effectively. These partnerships are essential for payment processing, project management, and technical infrastructure.
Trusted Partners
Our third-party partners include payment processors, cloud storage providers, and communication tools. Each partner must meet strict security standards and sign agreements protecting your data.
We may share anonymized, aggregated data for business analysis or industry research, but this never includes personally identifiable information. Individual client data remains confidential and protected.
In rare circumstances, we might need to disclose information to comply with legal requirements, protect our rights, or ensure safety. We would notify you of such situations when legally permissible.
Cookies and Website Data
Our website uses cookies and similar technologies to enhance your browsing experience and understand how visitors use our site. These small files help us remember your preferences and improve our services.
Essential Cookies
These cookies are necessary for basic website functionality, including contact forms, navigation, and security features. They cannot be disabled without affecting site operation.
Analytics Cookies
We use analytics cookies to understand website usage patterns, popular content, and user behavior. This helps us improve our services and website experience.
You can control cookie settings through your browser preferences. However, disabling certain cookies might limit some website features or functionality.
Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill legitimate business purposes. Different types of information have different retention periods based on legal requirements and business needs.
Retention Periods
- Active client data: Retained during service relationship
- Project files and communications: 3 years after project completion
- Financial records: 7 years for tax and legal compliance
- Website analytics: 2 years for business analysis
- Marketing preferences: Until you opt out or request deletion
When retention periods expire, we securely delete or anonymize your information. You can request earlier deletion in many cases, though some information must be retained for legal or business purposes.
International Data Transfers
While our primary operations and data storage are in Thailand, some trusted service providers may process data in other countries. We ensure all international transfers meet strict security and privacy standards.
Any data transferred internationally is protected by appropriate safeguards, including contractual protections, security certifications, and compliance with international privacy frameworks.
Children's Privacy
Our UI/UX design services are intended for businesses and adults aged 18 and older. We do not knowingly collect personal information from children under 18 years of age.
If we become aware that we have collected information from someone under 18, we will take immediate steps to delete that information. Parents or guardians who believe we may have collected information from a minor should contact us immediately.
Policy Updates
We review and update this privacy policy regularly to reflect changes in our services, legal requirements, and best practices. Significant changes will be communicated to you via email or prominent website notice.
We encourage you to review this policy periodically to stay informed about how we protect your privacy. The "Last Updated" date at the top indicates when changes were last made.
By continuing to use our services after policy updates, you acknowledge and accept the revised terms. If you disagree with changes, please contact us to discuss your concerns or discontinue using our services.
Privacy Questions?
Contact our privacy team at info@currentpulsesurge.com
Call us at +66 42 292 490
Visit us at 516 Sawangfa 5, Pattaya City, Bang Lamung District, Chon Buri 20150, Thailand